Category Archives: Uncategorized

Ransomware Attack – Windows Patch (WannaCry)

  • Posted By: Techtron
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Users of Windows need to be notified ASAP of a new ransomware strain and take immediate measures to patch. Specifically, on May 12, 2017 a new strain of the Ransom.CryptXXX (WannaCry) strain of ransomware began spreading widely impacting a large number of organizations, particularly in Europe. Wcry is demanding...

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Should you upgrade to Windows 10

  • Posted By: Techtron
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In September 2014, Microsoft Corp. revealed its next operating system, Windows 10, at an unveiling event in San Francisco. Terry Myerson, the executive vice president of Microsoft’s Operating Systems group, said at the event that the new OS represented “the first step” toward a new generation of Windows products....

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My ADSL Line is not working

  • Posted By: Techtron
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Most ADSL connection issues are due to errors on the ADSL line (provisioned by Telkom) or on the ADSL router itself. It might be worth trying the following steps to determine where the fault may lie:- Turn the router off, wait 30 seconds, and then turn the router back...

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Client Satisfaction

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After recently upgrading one of our clients servers to Microsoft SBS2011 we received the following feedback, see below. We always strive to make our clients happy and IT hassle free, and the positive feedback is always welcome. Customer Feedback: Thank YOU so much! Your staff are amazing – Rudi...

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Improvements to our Client Access Portal

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In order to improve page load performance and usability, ticket list pages in client portal now have a new layout. The grid, or ticket list, stretches across the page horizontally to expose more summary information and provide additional flexibility for users. This change does not impact the existing default...

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Seven benefits of virtual desktop infrastructure

  • Posted By: Techtron
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For IT companies with a lot to deal with in today’s corporate infrastructure, here are some of the benefits of virtual desktop infrastructure (VDI): Management: In a typical corporate infrastructure, you manage desktops using remote software technology such as Altiris or some other push technology. It is really hard...

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No Standards in IT

  • Posted By: Techtron
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The field of IT Support is relatively new compared to other fields of work such as lawyers or accountants. As a result i have found a noticeable lack of standards. There are of course some international standards such as ITIL but these are generally only brought up in the...

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No overseas access to Afrihost Control Panel

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Having problems accessing Afrihost cpanel from overseas or other admin features such as FTP access. This is due to security restrictions that are enabled by default. By default Afrihost only allows South African IP addresses to acces there admin section. To allow access from another country simply login to...

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Android — How to Setup Exchange ActiveSync

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Adding ActiveSync Account From the Home screen, press the Menu Then tap Settings -> tap Accounts -> tap Add account-> tap Microsoft Exchange ActiveSync. In the Email addressand Password fields, enter your email address and password. Tap to Send email from this account by defaultin case you have another email account set up on the device. Active or leave the option uncheck....

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Iphone — Setup Exchange Active Sync Email Account

  • Posted By: Techtron
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To set up Exchange: Step 1: On the iPhone, tap the Settings icon   Step 2: Tap Mail, Contacts, Calendars option. Tap Add Account then Microsoft Exchange Step 3: The Exchange setup screen will open. Enter the following information: Email—Enter your entire email address (e.g., myname@mydomain.com), using all lowercase letters. Domain—Enter the Domain addressfrom the Setting...

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