Blog

My ADSL Line is not working

• Posted By: Techtron
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Most ADSL connection issues are due to errors on the ADSL line (provisioned by Telkom) or on the ADSL router itself. It might be worth trying the following steps to determine where the fault may lie:- Turn the router off, wait 30 seconds, and then turn the router back...

How to setup ActiveSync on an Android Device

• Posted By: Techtron
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Adding ActiveSync Account From the Home screen, press the Menu key. Then tap Settings -> tap Accounts -> tap Add account -> tap Microsoft Exchange ActiveSync. In the Email address and Password fields, enter your email address and password. Tap to Send email from this account by default in case you have another email account set up on the Galaxy S4 Active or leave the option...

Countdown to End-of-Support for Windows XP begins

• Posted By: Techtron
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On April 8th 2014, Microsoft will end support for its decade-old Windows XP. This means, you will no longer receive security updates, fixes or online technical support for PCs still running Windows XP SP3 and Office 2003. The security and privacy implications of this event could have significant impacts on your...

Afrihost ADSL Network Upgrades

• Posted By: Techtron
• Tags: adsl, Afrihost, capacity, ipc, network, upgrade
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Here is some information regarding Afrihosts anticipated ADSL Network Upgrades, this information is quoted from the Afrihost website. ………………………………………………………………………………….. “We are due to install new IPC’s in Cape Town and in Durban. Telkom have committed that this additional capacity will be installed by no later the 25th February 2013....

HP Partner Program 2013

• Posted By: Techtron
• Tags: hp, partner
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Another Happy Client :)

• Posted By: Techtron
• Tags: client, service
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This is just a quick “THANK YOU!” As promised, MECER & Drive Control have delivered monitors and pcs…you guys have come up trumps again! Thank you so much for the effort !!! Harold

No Standards in IT

• Posted By: Techtron
• Tags: contract, it, server, sla, Standards, support
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The field of IT Support is relatively new compared to other fields of work such as lawyers or accountants. As a result i have found a noticeable lack of standards. There are of course some international standards such as ITIL but these are generally only brought up in the...

Seven benefits of virtual desktop infrastructure

• Posted By: Techtron
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For IT companies with a lot to deal with in today’s corporate infrastructure, here are some of the benefits of virtual desktop infrastructure (VDI): Management: In a typical corporate infrastructure, you manage desktops using remote software technology such as Altiris or some other push technology. It is really hard...

Improvements to our Client Access Portal

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In order to improve page load performance and usability, ticket list pages in client portal now have a new layout. The grid, or ticket list, stretches across the page horizontally to expose more summary information and provide additional flexibility for users. This change does not impact the existing default...

Client Satisfaction

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After recently upgrading one of our clients servers to Microsoft SBS2011 we received the following feedback, see below. We always strive to make our clients happy and IT hassle free, and the positive feedback is always welcome. Customer Feedback: Thank YOU so much! Your staff are amazing – Rudi...