Experienced Support Engineer Required

If you live in the the Cape Town area and looking to be part of an exciting team please send us your CV This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

Techtron offers an open and enthusiastic environment for skilled people who are energetic and detail oriented.  We encourage learning and offer opportunities to experiment with new technologies.

As a potential candidate you must have excellent troubleshooting skills and a structured approach to problem investigation, resolution and documentation. Your personal skills and attributes must include excellent communication skills with very strong focus on customer service and delivery. If you have a strong commitment to self development and contributing to the continued growth of the team and technical division, you are what we are looking for.

We are currently looking for: Experienced Support Engineer

Key tasks and responsibilities

  • Provide 2nd/3rd level remote and onsite support to clients, both desktop and servers (Windows & Linux)
  • administer and support various clients IT infurstructure
  • create IT documentation
  • manage small IT projects

Education

  • Degree/ Diploma in Computer Science, Information Systems or related field OR at least 5 years technical support experience

Experience

  • Min 5 years previous experience in technical support field

Knowledge and Skills

  • Above average knowledge of Windows desktops – essential
  • Good Windows Server & Exchange Monitoring and Troubleshooting knowledge required
  • Good Firewall, Routing & VPN knowledge required
  • Knowledge of Linux servers essential
  • Citrix Xen experience will be beneficial
  • Must be customer service focused be able to do network configuration, troubleshooting

Other Requirements

  • Own reliable transport with a valid drivers license
  • Reliable Cell Phone

Salary: R10k to R16k monthly, depending on qualifications and experience.

Please send you CV to This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

Please Note: All potentials candidates will be required to complete a skills assessment test. Should you not hear from us within 14 working days of submitting your CV, please consider your application unsuccessful.